Home Products Purchase Support Contacts Site Map  
 
  FREQUENTLY ASKED QUESTIONS  
 
 

What operating systems are supported by Edit Buddy? 

Microsoft Windows® XP, 2000, Me, NT 4.0, 98, and 95.

Does Edit Buddy have any effect on system performance? 

No.  There is no effect on system performance.  On very slow old computers users might notice slight slow-down when closing dialog box which has Edit Buddy attached to it.  But even on slowest computers this slow down is usually much less than 1 second.  (In our test on Intel 486 30 MHz computer, we didn't see slowdown more than 100 milliseconds).

How much memory (RAM) does Edit Buddy take once loaded? 

Edit Buddy's active components are two tiny files that are only 32 and 64 kilobytes in size.  When loaded in memory they can run occupying less than 200 kilobytes, which is less than tenth of one percent of memory of most modern computers.  These files are written without use of any external libraries (not even regular C runtime library) to allow very fast and compact operation.  Edit Buddy is smart enough to take more memory if it is available and contract to 200 kilobytes if memory is needed by other programs.

How do I attach Edit Buddy to an input field? 

When you install Edit Buddy, it is by default running in the "Search Mode" until you set up all your input fields.  In this mode, when you click on any input field that can be serviced, Edit Buddy asks you if you want to attach a drop-down list to that field.  After you set up all your fields this way, you usually would disable the Search Mode.  Later if you want to add Edit Buddy to another field, you can simply click in that field and then click on Edit Buddy icon in the system tray and select "Add" from the menu.  In addition, Edit Buddy has several other convenient methods, which assist in attaching it to an input field.  Our help system, installed with the program, explains it all in detail with clickable illustrations.

Why can't I attach Edit Buddy to some input fields? 

Edit Buddy can only attach to standard Windows edit fields and combo boxes, which are located on standard dialog boxes.   Some programs sometimes use custom dialog boxes and/or edit fields.  When you download Edit Buddy, you receive one-month free trial period, during which you should make sure that Edit Buddy is satisfactory for your needs.  The fact that Edit Buddy doesn't attach correctly to all possible fields is well known and is expected.  Creating add-ons to other people's programs is very tricky and is done by highly skilled programmers.  Decisoft is constantly working on improving Edit Buddy.  Please e-mail us your concerns and suggestions.  In future versions we will expand capabilities of Edit Buddy to include more types of input fields. Please register on our Download page, so we can notify you about new versions.

I need to install Edit Buddy on multiple computers. What do I need to do?

When you purchase Edit Buddy, you can specify the quantity.  If quantity is more than one, you are automatically licensed to install Edit Buddy at that many computers, using just one Key Code.  If you want, you can purchase just one copy (specifying quantity = 1) several times and therefore obtain several Key Codes, where each code gives you the license to install on exactly one computer.  What you are NOT licensed to do is to pay for one copy and install Edit Buddy on more than one computer (or more generally: install Edit Buddy on more computers than you paid for).

Why does Edit Buddy work fine on most of my software, but this one program crashes? 

We are trying to predict the ways programmers write software.  If it is done exactly the way that is suggested by OS manufacturer, Edit Buddy should work just fine.  If developers use some non-standard techniques in their software, Edit Buddy may not work properly or even in very rare cases cause that entire program to crash.  If that happens, simply stop using Edit Buddy with that program (via entering the violating program's executable file name into exclusions list) and report this problem to us at support@decisoft.com.  We might be able to adopt to the "bad" program in the next release.  Another technique to try is to disable the Search Mode.  This mode is way more intrusive than normal operation of Edit Buddy.  The Search Mode is only intended to easily attach Buddies to fields of interest after Edit Buddy is just installed or after some new software is set up.  Note that if you are using Search Mode or "automatically attach to all Open/Save dialogs" mode, you have to suspend the violating buddies, in order to disable them.  If you simply delete these "bad" buddies, they will come back.

Edit Buddy is always asking me questions.  It is very annoying.  Can I disable the questions? 

After you just install Edit Buddy, it usually runs in so called "Search Mode".  In this mode, every time that you visit an input field, to which Edit Buddy can attach, you receive a prompt asking if you want to connect  Edit Buddy to this field.  The Search Mode is only intended for initial set up.  It is much more intrusive than normal operating mode of Edit Buddy.  The Search Mode should be disabled after Edit Buddy is attached to most fields that you wanted to.  You can always re-enable the Search Mode later.

Does Edit Buddy work with the Microsoft Office? 

Starting with version 2.0 Edit Buddy works with many fields in Microsoft Office.  Among them are all Open/Save dialogs in Office 2000 and XP.  Office 97 is also partially supported.

Can I still use my old version 1.x? 

Yes you still can use old versions 1.0, 1.1, 1.2 and 1.3.  If you need to generate license codes for the old versions, you should use old address http://www.decisoft.com/?show?license.